We have written and curated dozens of articles, white papers and other pieces that highlight how we think about some of the stubborn management challenges facing most large organizations — and how they can be overcome. We invite you to download and share any of these items, to order hard copies, or to get in touch if you’d like to contribute to our resource library, or just to trade ideas.
25th Jan, 2021
A failure to manage financial risks among banks triggered the 2008 Financial Crisis, costing Americans more than $10 trillion. The next crisis may well follow…
20th Oct, 2020
Operational risk management failures continue to cost the banking industry billions and risk managers are looking for new tools that help to curb costs and…
18th Sep, 2020
Australians are asking why it should take Royal Commissions, withering media reports, shareholder activism and litigation before boards and senior leaders recognise that issues of…
21st Aug, 2020
The financial industry trade group for operational risk leaders, ORX, recently reported a sharp decline in non-financial risk related loss incidents, based on reporting by…
3rd Aug, 2020
Leaders along all Three Lines of Defence are being held personally accountable for misconduct that takes place on their watch. To avoid individual liability, they…
7th Jul, 2020
Banks have enjoyed something of an unlooked-for reprieve during the COVID-19 crisis. Over the last decade, the industry was subject to increased regulatory scrutiny and…
20th Apr, 2020
When asked by the media why anyone would risk their career by engaging in the misconduct chronicled at Wells Fargo, former CEO John Stumpf voiced…
1st Apr, 2020
Those old enough to recall the collapse of the Soviet Union will remember how time seemed to accelerate, as established truths toppled like dominoes. Addressing…
20th Mar, 2020
In a recent Regulation Asia post, Starling CEO Stephen Scott discussed how the demands being imposed on the global banking system highlight the Achilles Heel…
30th Oct, 2019
1LoD’s 2019 survey reveals that conduct risk is being taken more seriously. Regulators have made it clear that they will target misconduct and score firms…
24th Jun, 2019
Recently, Glenn Tasky, SEACEN’s Director of Financial Stability and Supervision / Payment and Settlement Systems, interviewed Stephen Scott and Jeff Kupfer of Starling Trust Sciences…
13th Jun, 2019
MAS is equipping itself with advanced tools that will allow for culture and conduct to be evaluated in a more systematic way, say Jeff Kupfer…
22nd May, 2019
CEO Stephen Scott was invited to present Starling’s ideas on “Trust & Technology: a New Paradigm for Culture & Conduct Risk Management,” at the 11th…
22nd May, 2019
The HKMA is addressing culture and conduct risk by learning from other markets, engaging with other regulators, and exploring new technology, say Jeff Kupfer and…
9th May, 2019
Starling’s own Jeff Kupfer and Stephen Scott say that Australia may emerge as a world-leader in RegTech adoption as a remedy to banking culture and…
15th Mar, 2019
As Andy Haldane, chief economist at the Bank of England, has said: "Finance is built on trust. It is based on promises about tomorrow, often…
1st Mar, 2019
Conduct-driven scandals continue to plague the banking sector, despite punitive fines in excess of $345 billion since the Financial Crisis, and attendant public outrage. Extensive…
13th Feb, 2019
With the Hayne Royal Commission having issued its final report, executives across the Australian financial sector are asking how to correct the circumstances that led…
1st Nov, 2018
At a time of broad discord, the world has a welcome cause to come together in celebration. With the signing of the Armistice in 1918…
2nd Aug, 2018
Despite punitive regulatory fines levied against banks over the last decade, which are estimated to exceed $320 billion, conduct-driven scandals continue to plague the industry…
