Our customers aren’t satisfied with more-of-the-same. They’re after something new. New insights. New capabilities. New outcomes. We’ve been on the inside of managing through dysfunction, and we know there is a better way to create, preserve and restore value. So when more-of-the-same is not-good-enough, look to Starling for the unrivaled expertise and uncommon insights that unlock potential.
Former Director, NEC
Former President & COO, Goldman Sachs
As Assistant to the President for Economic Policy and Director of the National Economic Council (2017-2018), Gary Cohn managed the US economic policy agenda, stimulating economic expansion, job creation, and wage increases through historic tax and regulatory reform. Prior to that he was the President and Chief Operating Officer at Goldman Sachs where he worked for more than 25 years.
Founder and Former-Vice Chair of BlackRock
Barbara G. Novick was a co-founder of BlackRock in 1988; Ms. Novick transitioned from Vice Chairman to Senior Advisor as of February 2021.
From the inception of the firm in 1988 to 2008, Ms. Novick headed the Global Client Group and oversaw global business development, marketing and client service across equity, fixed income, liquidity, alternative investment and real estate products for institutional and individual investors and their intermediaries worldwide. In 2009, Ms. Novick established BlackRock's Global Public Policy Group to provide a voice for investors; from 2018 to 2020, she additionally oversaw BlackRock's Investment Stewardship team.
Ms. Novick serves on the Peterson Institute for International Economics Board, 100 Women in Finance Board, Center for Financial Stability Advisory Board, Committee on Capital Markets Regulation, and the Millstein Center for Global Markets and Corporate Ownership Advisory Board.
Former Global Head, Behavioral Risk, ING
Until 2022, Mirea Raaijmakers was the Global Head of Behavioral Risk for ING. Mirea joined ING in 2017 and was appointed to her current role in August 2018. Prior to ING she worked for the Dutch Central Bank (DNB) where she developed and executed the supervision on Behaviour & Culture.
Mirea Raaijmakers studied psychology and received her PhD in 2008. She was the first psychologist ever appointed by a central bank in supervision to use her specific skillset in supervision. Prior to DNB she worked as an organizational consultant at consultancy firms as well as the Dutch Tax and Customs Administration.
Former CEO, Wirecard,
Former CCO, Deutsche Börse Group
Jim was the longest serving Director (2007-12) of the U.S. Treasury Department’s Financial Crimes Enforcement Network (FinCEN), the lead U.S. Government official for AML/CFT requirements. He served concurrently as head of the U.S. Financial Intelligence Unit (FIU). In June 2020, within a day of joining the Management Board of German FinTech darling, Wirecard, Jim exposed and reported on a massive fraud that later led to the collapse of the once high-flying global digital payments provider. From 2014-20, Jim was Managing Director, Chief Compliance Officer, and Group AntiMoney Laundering Officer for the Deutsche Börse Group in Frankfurt, where he oversaw global regulatory requirements for Europe’s leading provider of systemically significant financial market infrastructures.
Former CEO, FINRA and NYSE Regulation
Richard Ketchum served as Chairman and CEO of the Financial Industry Regulatory Authority (FINRA) from 2009-16. He also served as CEO of New York Stock Exchange Regulation (2006-09) and as the first Chief Regulatory Officer of the NYSE (2004-06). Previously, he spent twelve years at the NASDAQ and NASD, serving as President of both organizations, and fourteen years at the Securities and Exchange Commission, with eight as Director of the Division of Market Regulation.
Former Managing Director, GIC
Siew Kai Choy is a former MD at GIC, Singapore’s sovereign wealth fund, where he was Director of the Data & Analytics Department, Head of Governance and IT in the Public Markets Group, and founded GIC Innovation Labs. Siew Kai currently acts as an independent investor in, and advisor to, listed and private companies and funds located in Singapore, California, United Kingdom, Netherlands and Estonia and operating in Banking, Fintech, Medtech, Blockchain, Cybersecurity and multi-industry Deep-Tech.
Novartis Professor of Leadership and Management at Harvard Business School
Professor Edmondson studies psychological safety, organizational learning and leadership. She has published numerous influential articles in leading academic and management journals and her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning Innovation and Growth, a practical guide for organizational success, has been translated into 11 languages.
Professor of Management, MIT
Thomas W. Malone is the Patrick J. McGovern Professor of Management at the MIT Sloan School of Management and founding director of the MIT Center for Collective Intelligence. He is also a Professor of Information Technology, of Work and Organizational Studies, and was a founding co-director of the MIT Initiative on “Inventing the Organizations of the 21st Century.” He has published over 100 articles, research papers, and book chapters; is an inventor with 11 patents; and has been a cofounder of four software companies. In 2004, Professor Malone summarized decades of his research in the critically acclaimed book, The Future of Work and, in 2018, he did so again in his newest book, Superminds.
Professor of Biosocial Science, Network Science, & Behavior Genetics, Yale
Nicholas Christakis directs the Human Nature Lab at Yale University, and is the Co-Director of the Yale Institute for Network Science. He is the Sol Goldman Family Professor of Social and Natural Science, appointed in the Departments of Sociology; Medicine; Ecology and Evolutionary Biology; and Biomedical Engineering at Yale University. His current research focuses on our biology and health affect and are affected by social interactions and social networks. Other recent work has used experiments to examine the spread of altruism in social networks and the genetic and evolutionary determinants of social network structure.
Professor of Sociology, Stanford
Karen S. Cook is the Ray Lyman Wilbur Professor of Sociology; Director of the Institute for Research in the Social Sciences (IRiSS); and Vice-Provost for Faculty Development and Diversity at Stanford. She conducts research on social interaction, social networks, social exchange, and trust. She has edited or co-authored numerous books and articles on the subject of trust in the organization.
Co-Chairman, Deloitte’s Center for the Edge
John Seely Brown “JSB” was the Chief Scientist of Xerox Corporation until April 2002, and director of the renowned Xerox Palo Alto Research Center (PARC) until June 2000. He served on the board of directors at Amazon for 14 years, and serves or has served on numerous other private and public boards (e.g., Corning, Varian) and on the advisory boards for Li & Fung, Lirio, Telescent, and Quantum Digital Solutions Corporation. JSB has received 11 honorary doctorate degrees in four fields (science, design, public policy, humane letters) and a Ph.D from the University of Michigan. He is a member of the American Academy of Arts and Sciences, the National Academy of Education, and a Fellow of the American Association for Artificial Intelligence. JSB has published nine books and well over a hundred papers in scientific journals.
Professor of Psychology, Princeton University
Elizabeth Levy Paluck is a professor in the department of psychology and the Princeton School of Public and International Affairs at Princeton University, where she also serves as deputy director of the Center for Behavioral Science & Policy. She is known for her work on social norms and social change, for which she won the 2017 MacArthur "Genius Grant."
Damon Centola
Elihu Katz Prof of Comms, Sociology & Eng, UPenn
Sr Fellow, Leonard Davis Inst of Health Econ, UPenn Med/Wharton
Elihu Katz Prof of Comms, Sociology & Eng, UPenn
Sr Fellow, Leonard Davis Inst of Health Econ, UPenn Med/Wharton
Popular accounts of Damon’s work have appeared in the New York Times, Washington Post, Wall Street Journal, Wired, TIME, The Atlantic, Scientific American and CNN. His speaking and consulting clients include Amazon, Microsoft, Apple, Cigna, General Motors, the U.S. Army and the NBA. He is a series editor for Princeton University Press, and the author of How Behavior Spreads: The Science of Complex Contagions (Princeton 2018), and Change: How to Make Big Things Happen (Little Brown, 2021).
Dr. Tom Reader
Associate Professor of Organisational Psychology, London School of Economics & Political Science
Associate Professor of Organisational Psychology, London School of Economics & Political Science
Dr. Tom Reader is an Associate Professor of Organisational Psychology at the London School of Economics & Political Science, where he directs a Masters degree program in Organisational and Social Psychology. A chartered psychologist. Tom’s area of expertise is organisational safety: he investigates and develops interventions to address the cultural norms and practices important for averting accidents and risk management failures in teams and organizations. His work has primarily focussed on “high-risk” industries (e.g., aviation, healthcare, energy) in which ensuring a strong organisational culture is essential for ensuring effective risk management.
His current research explores whether the analysis of standard company data can be interrogated to identify cultural problems that are difficult for organizations and regulators to detect but that contribute to institutional failures. Tom consults, speaks and advises widely on safety and organisational culture and his research has been extensively published in scientific journals (e.g., Journal of Applied Psychology; Journal of Business Ethics; European Journal of Work and Organizational Psychology; Risk Analysis; Human Relations; Human Factors).
Scott Page
Chief Editor, Collective Intelligence
Professor of Complexity, Social Science, and Management, Ross School of Business
Chief Editor, Collective Intelligence
Professor of Complexity, Social Science, and Management, Ross School of Business
Scott Page is the John Seely Brown Distinguished University Professor of Complexity, Social Science, and Management at the University of Michigan, and the Williamson family Professor of Business Administration and a Professor of Management and Organizations at the Stephen M. Ross School of Business. he has authored several books, most recently The Model Thinker: What You Need to Know to Make Data Work for You. His research focuses on bringing a “multi-model” approach to the study of complex systems, the potential to harness the “collective intelligence” that is found within such systems, and related opportunities for institutional design and resilience.
Founder & CEO
Stephen Scott “I’ve seen the consequences of the trust crisis up close throughout my career. In every case, remedial efforts to restore trust have felt like doing too little, too late. And those who can afford it least always seem to wind up suffering the most. It’s time to shift our focus from risk mitigation to trust optimization.”
A recognized expert in due diligence and risk management, Stephen has worked throughout the Americas, Asia, and Europe where he has helped leaders in business and government, to create, protect, and restore value and organizational integrity.
Co-Founder & COO
“I’ve had the opportunity to lead numerous venture launches and innovation projects and more than any other factor, it is the culture of the organization that determines your ultimate success or failure.”
Erich has led corporate innovation and new venture launches for over 10 years. He’s been a part of 4 new venture launches as well as numerous business transformation initiatives with specific experience in enterprise software, ecommerce, and brand launches.
Chief Data Scientist
“Our society produces enormous amount of data which, correctly mined, can provide invaluable insight about what is happening, what is likely to happen, and what can be done about it. What we do is apply these cutting-edge techniques to model Trust in organizations.”
Aurélien has provided his expertise in data science to public and private institutions both in the US and in Europe for over a decade. His background in systems biology, graph theory and machine learning applied to complex systems are a perfect mix to understand trust relationships in businesses and governments.
Lead - First Line Solutions
"I am interested in how data science techniques and studies into human behaviour and social patterns can be converted into economic value. I believe that people perform at their best when they trust the people they work with and trust the network that they operate within."
In a 30 year career in Financial Services, Nick has been a first line business COO in global and regional roles for a global investment bank and has worked in various locations around the world managing large operational teams. He has also worked in a start-up environment in asset management and is a Chartered Accountant by training.
Lead - Second Line Solutions
Mark Cooke joined HSBC in 2014 as Group Head of Operational Risk. In that role, Mark led a team of risk officers across the firm’s global footprint, overseeing non-financial risks such as compliance breaches and staff misconduct, before taking a sabbatical in 2020. Earlier, Mark held senior leadership roles at Barclays and UBS in risk, finance and operations. Today he is Chairman of ORX, the financial services industry association for Operational Risk Management.
Co-Founder & Science Advisor
“I have engaged with communities throughout the world and come to the realization that success is built on our ability to create personal relationships with strangers. It is my firm belief that trust can be used as a currency, driving behavior between people, and that this will revolutionize the speed at which prosperous relationships are built.”
Alif is an entrepreneur and global business leader with a scientific background in systems biology, network theory and engineering. He has successfully led cross-disciplinary teams in technology and business across Asia, Europe and the Americas and has raised over $225 million in venture backed funding.
Co-Founder & Government Affairs Advisor
“Throughout my career, I’ve seen performance outcomes flow directly from the behavior of people in the organization. Especially during periods of significant change or challenge, organizational success depends upon the trust relationships of employees.”
Jeff has served at the highest levels of the public, private, and non-profit sector. He was the chief operating officer of a multi-billion dollar government agency and is an expert in regulatory policy and management.