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The Starling Compendium: Culture & Conduct Risk in the Banking Sector

24th May, 2021

Starling is pleased to offer the fourth edition in its annual Compendium series: a comprehensive report detailing the priorities and activities of bank regulators regarding firm culture and conduct risk management. This year's report features contributions from more than 30 senior banking industry executives, regulators and central bankers, international standard-setters, and academics.

Starling's report covers topics such as the increased importance of environmental, social, and governance (ESG) considerations among global investors; increased attention to matters of diversity, inclusion, and equity (DE&I) among regulators; the need for 'psychological safety to encourage a 'speak up' culture; and a growing readiness, among regulators and firms, to turn to behavioral and data science for new means of supervising and governing conduct risk.

As Carolyn Rogers, Secretary-General of the Basel Committee on Banking Supervision, offers in our conclusion, "If the last decade of bank supervision was about designing rules that lead to more resilient bank balance sheets, the next will be about designing supervisory tools and strategies that lead to more resilient bank cultures."

The report is available for download here. Print copies will also be available on or before May 31st.  If you would like to be notified when print copies will be available, please contact us at