Stephen Scott hosted a webinar on behalf of the Collective Commons titled “Managing for the Trust Yield”. Leveraging academic research from sociology, behavioral science, and organizational behavior, Stephen laid out the case for the critical role that Trust plays in high performance organizations.
“Trust is the defining principle of great workplaces,” say the creators of the Fortune list of 100 Best Companies to Work For. And ample research shows that high-trust workplaces outperform their peers dramatically. Trust dynamics shape organizational behavior predictably — often far more powerfully so than formal incentive systems — and consequent company cultural norms represent identifiable risk and opportunity. Companies are only now beginning to appreciate the concrete, bottom-line consequences that flow from failure to actively manage internal trust dynamics.