Starling Trust Sciences is committed to maintaining the accuracy, security and privacy of Personal Information in accordance with applicable legislation. This Starling Trust Sciences Privacy Policy is a statement of principles and guidelines concerning the protection of Personal Information of our clients, service providers and other individuals ("you").
BY SUBMITTING PERSONAL INFORMATION TO STARLING TRUST SCIENCES OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting CEO, Stephen Scott. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information which may be of value to you. If you provide Starling Trust Sciences or our service providers and agents with personal information of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such personal information for the purposes set forth in this Privacy Policy.
Canadian privacy legislation defines "Personal Information" broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, Personal Information means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number or e-mail address. The types of Personal Information that Starling Trust Sciences may collect about you includes your name, home address, telephone number, personal e-mail address, and billing and account information.
In general, Starling Trust Sciences collects, uses and discloses Personal Information about our clients and service providers in order to provide our customers with Predictive Behavioral technology and services. More specifically, we collect, use and disclose your Personal Information for the following purposes:
- to establish and manage customer relationships. This may include the sharing of Personal Information by and between Starling Trust Sciences personnel and affiliated companies and partnerships for such purposes;
- to share Personal Information to and from third parties for the purpose of selling our products. Such third parties may include advertising and digital marketing agencies;
- to establish and maintain commercial relationships with customers, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, and to fulfill contractual obligations;
- to establish, manage and terminate employment, contractual and partnership relationships; .
- to understand and respond to customer, supplier and other third party needs and preferences, including to contact and communicate with such parties and to conduct surveys, research and evaluations;
- to develop, enhance, market, sell or otherwise provide Starling Trust Sciences services;
- to market, sell or otherwise provide products and services of third parties with whom Starling Trust Sciences has a commercial relationship;
- to develop and manage our knowledge-management precedent systems and databases;
- to develop and manage Starling Trust Sciences business and operations;
- to detect and protect Starling Trust Sciences and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Starling Trust Sciences policies and contractual obligations;
- as permitted by, and to comply with, any legal or regulatory requirements or provisions; and
- for any other purpose to which you consent.
From time to time, Starling Trust Sciencesmay disclose your Personal Information to:
- service providers, including an organization or individual retained by Starling Trust Sciences to perform functions on its behalf, such as marketing, data processing, document management and office services;
- an organization or individual retained by Starling Trust Sciences to evaluate your creditworthiness or to collect debts outstanding on an account;
- to our insurers and to regulatory agencies such as provincial law societies, insurers or others in connection with regulatory or other activities relating to the obligations of Starling Trust Sciences and its practice of the profession of digital marketing;
- to personnel in Starling Trust Sciences, government authorities, insurers, benefits providers, consultants or agents as reasonably required to establish, manage or terminate employment, contractual and partnership relationships; and
- any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.
Upon your written request, subject to certain exceptions, Starling Trust Sciences will inform you of the existence, use and disclosure of your Personal Information and will give you access to that information. Access requests should be sent to CEO, Stephen Scott, using the contact information below.
Cookies – When an individual visitor accesses the Starling Trust Sciences website, we may use a browser feature called a ‘cookie' to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor's browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by a visitor. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in surveys. If you are known to Starling Trust Sciences as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.
E-mail Communications – Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about services and products of Starling Trust Sciences and other third parties with whom we have a relationship. In this process, we may collect certain information such as the date/time you first opened our e-mail communications, the number of times you open our e-mail communications, the number of click-throughs per article, total click-through activity on the contents of our e-mail communications and compile generally the related statistics. We may combine and store any such information to manage and improve our e-mail communications to you. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from Starling Trust Sciences.
Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than Starling Trust Sciences, and Starling Trust Sciences has no responsibility for such third party websites.
Starling Trust Sciences reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on our website and make such revised policy and changes available upon request to the Starling Trust Sciences CEO. However, Starling Trust Sciences will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.
As CEO, Stephen Scott oversees compliance with this Privacy Policy and applicable privacy laws. For information on Starling Trust Sciences privacy practices, please contact Mr. Scott at:
stephen@starlingtrust.com