May 2023

Culture & Conduct Risk in the Banking Sector

Why it matters — and what the
industry is doing to address it


  • Preamble
      Acting U.S. Comptroller of the Currency
  • In Focus with financial sector regulators and policy-makers
    • Hank Huang
      President, Taiwan Academy of Banking and Finance
    • Bryan Hubbard
      past-Deputy Comptroller for Public Affairs, U.S. Office of the Comptroller of the Currency
    • Eva Hüpkes
      Head of Regulatory and Supervisory Policies, Financial Stability Board
    • Ian Johnston
      CEO, Dubai Financial Services Authority
    • Martin Moloney
      Secretary General, IOSCO
    • Keith Noreika
      past-Acting U.S. Comptroller of the Currency
    • Randal Quarles
      past-Vice Chair for Supervision, U.S. Board of Governors of the Federal Reserve System
    • T. Raja Kumar
      President, Financial Action Task Force
    • Joshua Rosenberg
      Advisor and past-Chief Risk Officer, Federal Reserve Bank of New York
    • Simon Thompson
      Chief Executive Officer, Chartered Banker Institute
    • Ruth Walters
      Senior Advisor, Financial Stability Institute
    • Raihan Zamil
      Senior Advisor, Financial Stability Institute
  • Ground Breakers with financial sector leaders
    • Zach Coseglia
      Managing Principal, Ropes & Gray Insights Lab
    • Jason Norman Lee
      Managing Director, Legal & Regulations, Temasek
    • William Onuwa
      Chief Audit Executive, Royal Bank of Canada
    • Rimma Teper
      Head of Behavioural Science & Risk Culture, Internal Audit, Royal Bank of Canada
    • Anne Walsh
      Chief Investment Officer, Guggenheim Partners Investment Management
  • Peer Perspectives leadership lessons from other sectors
    • Michael Brown
      past-Director, Defense Innovation Unit, U.S. Department of Defense
    • Tomas Chamorro-Premuzic
      Chief Innovation Officer, Manpower Group
    • Rose Gailey
      Partner, Heidrick & Struggles
    • Admiral Charles ("Chas") Richard
      past-Commander, U.S. Strategic Command (STRATCOM)
    • Admiral Mike Rogers
      past-Director, National Security Agency (NSA)
  • Good Counsel with prestigious legal scholars and practitioners
    • John Crawford
      Professor of Law, University of California College of the Law, San Francisco
    • Sally Dewar
      CEO, Allen & Overy Consulting
    • Holly Gregory
      Co-Chair, Corporate Governance Practice, Sidley Austin
    • Michelle Kirschner
      Co-Chair, Global Financial Regulatory Group, Gibson, Dunn & Crutcher
    • Matthew Nunan
      Partner, Gibson, Dunn & Crutcher
  • The Academy with world-renowned scholars
    • Albert-László Barabási
      Northeastern University (Robert Gray Dodge Professor of Network Science)
    • Alex Edmans
      London Business School (Professor of Finance)
    • Alex Gillispie
      London School of Economics (Professor of Psychological and Behavioural Science)
    • Jonas Heese
      Harvard University (Marvin Bower Associate Professor of Business Administration in the Accounting & Management Unit)
    • Kristen Jaconi
      University of Southern California (Associate Professor of the Practice in Accounting)
    • Mark Pagel
      University of Reading (Head of the Reading Evolutionary Biology Group)
    • Roshni Raveendhran
      University of Virginia (Assistant Professor of Business Administration in the Leadership and Organizational Behavior Area)
  • Our View perspectives from our world-class advisors
    • Jay Clayton
      past-Chairman, U.S. Securities and Exchange Commission; Non-Executive Chair, Apollo Global Management
    • Gary Cohn
      Vice Chairman, IBM; past-Director, US National Economic Council, past-Pres. & COO, Goldman Sachs
    • Scott Page
      University of Michigan (John Seely Brown Distinguished University Professor of Complexity, Social Science, and Management)
    • Tom Reader
      London School of Economics (Associate Professor of Organisational Psychology)
  • Closing Comments
      Research Fellow, Harvard University and past-Deputy Governor, Bank of England