Starling led a seminar for over 100 senior bank executives in an event sponsored by the Hong Kong Institute of Bankers (HKIB) on behalf of the Hong Kong Monetary Authority (HKMA). The HKIB has been a leader in education and professional training for the Hong Kong banking industry for over 50 years. A critical part of this mandate is collaboration with the HKMA to expose bank leaders to cutting edge developments in compliance and regulatory supervision. In this context, Starling was invited to deliver a two-part seminar on new applications of behavioral science and technology to the challenge of managing behavioral risk.

The first session was led by Dr. Mirea Raaijmakers, Global Head of Behavioural Risk at ING and former Director of Culture and Conduct Supervision for the Dutch National Bank (DNB). Dr. Raaijmakers drew on her experience in esupervision at the DNB as well as in management at ING to discuss both the opportunities and challenges in managing behavioural risk.

For the second part, Stephen Scott, Starling’s Founder and CEO spoke about how new advances in technology mean that RegTech solutions are now available that bring scale and depth to these efforts to improve the management of behavioural risk.